Question

upgrade not showing

  • 11 April 2019
  • 2 replies
  • 222 views

hi I have gone for an upgrade on my contract it said it was processing but I have not received confirmation
does confirmation usually take long,
thanks

2 replies

also the upgrade to the p30 screen is still not gone
Userlevel 7
Badge +10
Hello @joshmansfield2003,

When you placed the order in the app, did you get any confirmation the upgrade had been processed?
Have you checked your spam/junk folders at all?

What plan are you currently showing on?

Mohammed

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