I was recommended a Samsung A51 upgrade package on 26th May, I placed the order but got an email saying phone out of stock and to wait to hear. 2 days later the phone is still showing as in stock online and I haven't heard any more about my order.
Hi
Sorry to hear this.
Please contact Live Chat team they should be able to advise you further.
They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.
Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.
Aklima
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