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upgrade problems

  • 12 June 2020
  • 1 reply
  • 118 views

 

Hi, can anyone help me please? I’m trying to upgrade phone for my son but payment will not process but takes 1p then stops. This has happened repeatedly and with different payment cards. can I upgrade or do I have to cancel contract and go elsewhere?

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Best answer by Pearl_c6 17 June 2020, 11:32

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Userlevel 4
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Hi @Toby2510 

Welcome to the iD Community.

I’ll get someone to pick this up for you and they’ll contact you via a private message shortly.

Pearl

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