Question

upgrade to sim only

  • 18 November 2020
  • 1 reply
  • 26 views

Hi,

I am at the end of a 24 month contract so i can upgrade, when i go onto my upgrade page one of the options is to change to a sim only plan.

Is this actually an option, as the information seems to be confusing.

If it isĀ  an option will i be able to just buy that new sim only plan and keep the same number etc?

Many Thanks

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1 reply

Userlevel 5
Badge +8

Hi @beccabeeĀ 

Ā 

Now that you have come to the end of your 24-month agreement, you can indeed upgrade to a SIM-only plan if you prefer.

As you are upgrading you will keep your number, once you have selected your new plan weā€™ll amend your tariff.

We sometimes send a new SIM in case your phone needs a new size.

All you need to do is register your new SIM once received, this can be done via your account online, via the iD Mobile app.Ā 

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It's as simple as that.

Ā 

MichelleĀ 

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Why iD Mobile?