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Upgrade to uswitch offer £10 9gb

  • 20 May 2019
  • 2 replies
  • 275 views

Hi I recently joined id mobile on the uswitch offer for 4.5 GB at £8 a month. How do I upgrade it to the uswitch offer that gives 9gb for £10, as this will suit my usage better? Thank you.
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Best answer by Ryan 21 May 2019, 15:54

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Userlevel 6
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Hi @Readb,

You can change your plan after 30-days from the last change (or from the purchase, in your situation) so we would advise you to check if this plan is available within your plan change options through the app or online account.

If you can't see a plan you're looking for, possibly due to it being advertised on uSwtich only, then contact our Live Chat team (here) as this may be the best way forward as we can check what plans are available for you to switch to.

Ryan
Thanks Ryan. I will have to speak to ID as it's not appearing as a possible upgrade. I had tried to call but the systems were down. Whenever I've tried to use the live chat it says all operators busy so no joy there either.

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