I have droppped my phone and broken the screen. Getting it repaired is not an option during the COVID-19 lockdown. I joined ID on 01 Aug 2018 on a 24 month plan. My account details say I’m not eligible for an upgrade until 01 June 2020. Is there any way I can upgrade to a new plan in order to get a new phone if the monthly cost of the new plan is more than my current one before the 01 June 2020, which is 2 months away?
Cheers,
+9
Hey
Unfortunately as much as it pains me to say iD Mobile does not support early upgrades even if new plan would be higher than the current one. Only option is to wait until 1st of June to get your deal renewed.
Kind Regards
Gregor
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