Question

We're unable to process your order as the card transaction has not been successful, please check and try again

  • 10 November 2020
  • 1 reply
  • 85 views
T
Rank

Rang the bank, correct address as on ID mobile, same name on card everything is correct but won’t verify on ID mobile for the upgrade.  ???  

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1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Teebfd 

As long as the billing details match the billing details of the account, we can’t see why this wouldn’t work.

Please make sure you’re using a UK Bank card and if you’re using a virtual bank, try a non-virtual one.

Alternatively, just try a different card.

 

Mohammed

 

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