Question

Why can't I choose the twilight colour of the P20 Pro for upgrade?

  • 10 March 2019
  • 3 replies
  • 104 views

Userlevel 1
I really want a twilight Huawei P20 Pro, and in the normal site all three colours are available: Black, Blue and Twilight. But when I log in to upgrade only Black and Blue are displayed. Why can't I choose twilight?

3 replies

Userlevel 6
Badge +1
Hi @kobold

I think this was previously asked by someone else too earlier this week. Same phone too.
It seems to be a common issue.
They were directed to speak to a member of the sales team.

I do believe this sorted their problem out.
Just give this number a call 0800 049 0250

They'll help you out

Best Regards
Adam
Userlevel 7
Badge +10
I really want a twilight Huawei P20 Pro, and in the normal site all three colours are available: Black, Blue and Twilight. But when I log in to upgrade only Black and Blue are displayed. Why can't I choose twilight?


Hey @kobold,

Did you manage to speak to the Sales Team as Adam has advised?

Did this resolve the issue you were facing?

Mohammed
Userlevel 1

I really want a twilight Huawei P20 Pro, and in the normal site all three colours are available: Black, Blue and Twilight. But when I log in to upgrade only Black and Blue are displayed. Why can't I choose twilight?
Hey @kobold,

Did you manage to speak to the Sales Team as Adam has advised?

Did this resolve the issue you were facing?

Mohammed

I haven't been able to call yet but I'm about to do so. Thanks

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