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Upgrade email says yes, App says no

  • 13 July 2024
  • 3 replies
  • 68 views

I've had my upgrade notification email earlier today, but there seems to be no way to do it either on the app or the website. Am I missing something obvious?

3 replies

Userlevel 7
Badge +6

In that case @Andrew Brooks, please call our Sales team on 0800 049 0250. Thanks.

Userlevel 1

I have tried the above but it doesn't resolve the question, it's a roundabout 

Userlevel 7
Badge +6

Hey @valiant33,

Please click this link: https://www.idmobile.co.uk/upgrades to upgrade.

Thanks.

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