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Cancel my sim before receiving it

  • 26 November 2020
  • 3 replies
  • 78 views

Hi, I want to cancel my sim before i receive it. I ordered last night but no longer need it. can i do this asap?

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Best answer by Ryan 3 December 2020, 11:14

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3 replies

Userlevel 6
Badge +10

Hi @sbakos88,

Yes, we can help you cancel the SIM card order within the 14-day period. We will send you a PM now to help further.

Ryan

I’ve asked you to cancel mine as well. No reply. No one is available on the web chat, I’ve been trying for days. It doesn’t even let you queue. Cancel my SIM!

Userlevel 5
Badge +8

Hi @MPayne 

 

We can see this issue has ow been resolved. 

 

Michelle 

Why iD Mobile?