Data roaming in France | Join the discussion, ask questions, share advice.
Question

Data roaming in France

  • 2 June 2022
  • 4 replies
  • 65 views
G
Rank

Right.. I am now ready to cancel my account.

There is no help from id mobile at all.

I am in France and getting NOTHING from my id sim.

WHY??

4 replies

G
Rank

I'm in France right now. I cannot connect my Huawei Router with id sim?

Rory
Rank
Userlevel 6
Badge +6

Hi @GulfMac, I’ve merged your threads into one. Did you follow the correct steps before setting off to France, i.e. activating Roaming in your iD Mobile account?

If you still need help after doing so, speak to our Facebook, Twitter or Live Chat team so they can take a look at your account.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
G
Rank

Hi Rory.

My roaming is on. But I cannot pick up 4g

Kash
Rank
Userlevel 6
Badge +7

@GulfMac,

Are you able to test the SIM in a handset and see if that works fine.

It may also be worth checking that the SIM is compatible with your router, from what you have advised it seems that it may not work in the router.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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