Right.. I am now ready to cancel my account.
There is no help from id mobile at all.
I am in France and getting NOTHING from my id sim.
WHY??
Right.. I am now ready to cancel my account.
There is no help from id mobile at all.
I am in France and getting NOTHING from my id sim.
WHY??
We were able to resolve this in the end.
My wife's iPhone still had her old sky mobile configuration profile installed still. Once it was deleted data worked.
ID do need to update their guidance regarding manually entering APN info. To iPhones as the network doesn't allow it.
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Thanks
You can edit the APN on an iPhone - it’s possible.
I’ve done it myself - iPhone 13 with iOS 15.6.1…
😎
We were able to resolve this in the end.
My wife's iPhone still had her old sky mobile configuration profile installed still. Once it was deleted data worked.
ID do need to update their guidance regarding manually entering APN info. To iPhones as the network doesn't allow it.
Â
Thanks
Hi,Â
Same thing here. I've read your FAQ, everything looks OK on phone and account and yet I'm not able to browse.Â
Hey
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Or is Data Roaming turned on as well in the phone settings? As this also needs to be enabled.
Check also Settings > General > Profiles and delete any old profiles that show.
Mohammed
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My wife is having the exact same problem in Greece. She's on an iPhone 11 so the APN settings are hidden.Â
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She can make calls,texts and even send mms (which makes me thing APN) must be ok.
Â
Her phone says it has 4g but gets a cannot activate data network message.
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We only joined ID so she could be online on this trip!
Hi,Â
Same thing here. I've read your FAQ, everything looks OK on phone and account and yet I'm not able to browse.Â
Are you able to test the SIM in a handset and see if that works fine.
It may also be worth checking that the SIM is compatible with your router, from what you have advised it seems that it may not work in the router.
Â
Kash
Hi Rory.
My roaming is on. But I cannot pick up 4g
Hi
If you still need help after doing so, speak to our Facebook, Twitter or Live Chat team so they can take a look at your account.
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Thank you,
Rory
I'm in France right now. I cannot connect my Huawei Router with id sim?
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