Edz can't ring out

  • 7 October 2020
  • 1 reply

I can not ring out on my I’d phone. It is all on in the app?

1 reply

Userlevel 7
Badge +10

Hi @Edz 

Are you on holiday somewhere currently?   I ask as you’ve chose the International sub-forum here.

If so, where are you currently?

You would need to enable roaming to use your phone overseas.  If you’re in a country in which it would cost you extra to be using the phone overseas then you would need to ensure you enable a spending cap amount on your iD Mobile account that allows for further charges to run up.

You can find more information on the cost to use  your phone overseas on our website here if needed.