Question

Error 69-cannot send message with ID????

  • 23 December 2020
  • 3 replies
  • 130 views

Hello

 

I'm currently abroad (Greece) and recently I cannot send texts - I'm getting the message 'Cannot send message with ID error 69' - do you have any idea what is this and if I could do something about it???

Many thanks 

Danai


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3 replies

Userlevel 7
Badge +9

Hi @Danai,

We’re sorry to hear about that! Have you ensured that the international roaming feature is enabled within your account online/through the app?

Ryan

Hi Ryan

 

Yes, it is on, I have checked. There is also another problem, I cannot receive any phone calls or texts, nor can I text anyone. The only thing that I can do right now is call others. Could I contact someone about this problem please?

Userlevel 7
Badge +9

Hello @Danai,

Can you confirm which network you’re currently connected to?

According to our Roaming partners list only:

Cosmote & Wind Hellas are our supported roaming partners.

Can you try manually network searching?

 

As per our Roaming topic here:

Some steps need to be following:

 

Let us know how you get on.

 

Mohammed