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I'm roaming in Europe and I don't receive calls from a number

  • 25 August 2020
  • 3 replies
  • 118 views

Hi .

I am in Italy and I suppose to rspeak with  DWP (department of work and pension )  fromthe UK. Universal credit to be precise.  By calling  another department I have learned that DWP have tried and are  trying  to  contact me several time during several days , on the correct uk number, but they alwyas find it engaged. I have raoming enabled, data ok etc…  and I receive calls from frinds with 07 numbers. The deprtment I contacted cannot give the caller nnumebr so I cannot the caller directly. 

Is this community aware of specific number which are blocked by ID while roaming (or even while in UK) ? Maybe starting with 03 or orther intial digits? 

I have found the page with ID live chat but  there is not a  live link  so not sure what to do . 

Please help . 

Thanks you 

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Best answer by Will 26 August 2020, 17:08

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3 replies

Oh , I shoudl add ,  I was never on a call then they tried, I have not missed call on record, I have good network coverage .  

Caller use a 0800

Userlevel 6
Badge +8

Hi @Enri,

 

I suspect it’s a block the caller has on their services that don’t allow calls to numbers when they are abroad. it may be worth asking them to see if that’s the case.

 

Will

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