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International calling Add on

  • 1 September 2020
  • 4 replies
  • 264 views

Hi, 

 

On other networks you can purchase an add of 500 minutes which allows you to call 1 x over seas country, it is 5£ to 7£ a month extra. Do ID Mobile offer something that is the same?

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Best answer by Mohammed 1 September 2020, 15:32

Hello @moffattfam,

We don’t offer International add-ons, however, you can purchase & use add-ons when in an inclusive EU Roaming destination.

 

e.g. If you used up all your allowances and bought an add-on when in Spain, this would work.

You can find these countries here: https://www.idmobile.co.uk/help-and-advice/eu-roaming

 

Mohammed

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Userlevel 7
Badge +9

Hello @moffattfam,

We don’t offer International add-ons, however, you can purchase & use add-ons when in an inclusive EU Roaming destination.

 

e.g. If you used up all your allowances and bought an add-on when in Spain, this would work.

You can find these countries here: https://www.idmobile.co.uk/help-and-advice/eu-roaming

 

Mohammed

Hello 

I'm in Iraq and my sim card is not working I cannot receive any call or make any call  can u pls help me. 

How can I activate my sim card and receiving calls  from UK.

Userlevel 7
Badge +9

Hi @Bakhshanashna4@gmail.com,

Have you ensured that the roaming services are activated within your online account? Additionally, ensure that your phone is connected to the Korek Telecom network when in Iraq.

Ryan

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