Hello
I have arrived in Liechtenstein which is listed as a 'roam from home' destination on ID website. I made sure may data was turned off before entering Lichtenstein. Once I turned it back on I quickly received a text saying I had used 80% of my out of plan charges.
I have spoken to live chat who said Lichtenstein is not part of the 50 countries where you can roam like you're at home and therefore I have been charged. This does not make sense to me. I still had data ect on my plan so know I have not gone over my limit.
Can anyone help as it's cost me £24 that I was not expecting
Thanks