Best answer by Chloe
View originalMy internet won't work abroad
I've check all the settings including the APN and the data roaming still won't work. I'm in Spain and have a OnePlus 3.
Hi @Rosie Thomas
We've found with the OnePlus handsets you will likely need to delete the APN settings and re enter them.
It seems silly to delete the data to enter the same data, but it works!
Have a look at our APN settings here
iD Mobile APN Settings
and give it a try!
Let us know how you get on.
Chloé.
We've found with the OnePlus handsets you will likely need to delete the APN settings and re enter them.
It seems silly to delete the data to enter the same data, but it works!
Have a look at our APN settings here
iD Mobile APN Settings
and give it a try!
Let us know how you get on.
Chloé.
Hi Chloé,
Yes that worked, thanks a lot for your help!
I deleted the iD APN completely and then recreated it using your settings, and now it's working fine.
Thanks again,
Rosie
Yes that worked, thanks a lot for your help!
I deleted the iD APN completely and then recreated it using your settings, and now it's working fine.
Thanks again,
Rosie
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