Question

network problems whilst Roaming in Greece

  • 27 September 2020
  • 3 replies
  • 93 views
H
Rank

I am in Greece and up until the last week or so, my ID mobile SIM has been working well. Now it is unable to register to a network, when I manually select networks, there are no 4g available. Which renders the SIM useless. However, I have dual SIM and my other providers works and able to use 4g. So it must be a problem with ID. I have tried creating a new APN, and have used the chat service to no avail. I am using a 3T one Plus, Roaming on, all other settings as they should be, have restarted the phone after any changes . Any help would be very welcome! Thank you.

3 replies

Will
Rank
Userlevel 6
Badge +8

Hi @Hdrewett,

 

After 2 months or so being used exclusively abroad, the services will stop. How long have you been in Greece now?

 

Will

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H
Rank

Hi @Will ,

Thank you for your reply.

It isn't that though, haven't been here that long!

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Hdrewett,

Try removing the other SIM and then reset the APN settings to see if this works.

I’ve had other users report issues with dual SIM not working properly.

Only 1 SIM can use data at any time.

Removing the other SIM and re-setting APNs should help troubleshoot this.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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