Question

Not receiving sms/text from Australia

  • 11 December 2021
  • 3 replies
  • 320 views

Hi All, my brother in Australia has sent me three text messages in the last few days, but I have not received them. He can call me though, any advice greatly appreciatedĀ 


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3 replies

Userlevel 6
Badge +10

Hi @ETAPPING,

There shouldnā€™t be anything on your account that would limit the messages from appearing, especially as the incoming calls work fine.

I donā€™t suppose you know if your brother has issues when texting other UK numbers too? Also, is he using a UK number or an Australian one?

Ryan

Thanks for the reply. Iā€™ll ask him to check the settings at his endĀ 

Userlevel 7
Badge +7

@ETAPPING,

Let us know how you get on and we can look further into this for you.

Ā 

Kash

Why iD Mobile?