Question

Unable to hear incoming calls from abroad

  • 17 August 2020
  • 7 replies
  • 732 views

unable to here incoming calls from abroad 


7 replies

Userlevel 4
Badge +10

We’re sorry to see you’ve had issues of late @marios 

 

Do other calls work ok do you know?  Is it solely calls from overseas you’re having trouble with?

Do you know if the overseas caller is having similar troubles when calling other people at all?

What country are the calls coming from?

Hi  I am abroad Cyprus 

When I receive calls from abroad not just UK I CANNOT hear when I call them back are ok

Userlevel 4
Badge +10

Strange, so when you call people (regardless of their location) it’s fine?

Yet when people call you (regardless of their location) it’s fine?

 

What network are you connected to whilst in Cyprus?  I believe ideally you would want to be on Areeba, or PrimeTel.

Could you try manually selecting one of those networks, and see how things fair?

If you’re in North Cyprus, then please use Turkcell.

 

Let us know how you get on.

 

Hi thanks for the reply i very tried that switched network still the same thing

Userlevel 6
Badge +8

Sorry @marios , has this always been the case, or is it that you used to be able to hear them, and all of a sudden you can’t now?

Have you tried removing the SIM card and powering down the handset for 10 minutes? 

 

Will

Hi all 

Thanks for the suggestions but I am an IT Engineer tried everything what I like is an id technical guy to call me or text me  NONE OF THIS BULL  SERVICE SUCKS

Userlevel 6
Badge +8

Hi @marios,

 

Sorry you feel that way, but we’re just trying to help. Have you tried using the SIM in another handset to see if the issue persists?

 

Will

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