I have completed a 2 year contract already and recently upgraded to a new iPhone and started a new 2 year contract.
I work away for months at a time out of Europe so I had my previous iPhone unlocked so I could use the foreign (Kazakh) sim card while away then use my ID sim when I return to the Uk.
I recently read that it is now more complicated to unlock iPhones and there is a 6 month wait. This is no good to me as I am due to leave soon and need my foreign SIM card to work! As an existing and reliable customer I am hoping Idmobile will consider helping me with this.
I can not speak to anyone at a call centre due to the Covid situation.
kyle