Best answer by Chloe
View originalUsing phone in Canada
Hi, I am travelling to Canada for a few weeks and I notice that the roaming charges are very expensive for calls, messages and data. Is there any add-on I can purchase to use my phone in Canada or are the rates fixed and I'll just have to rely on wifi? Thanks
Hi @katmcclintock
I am afraid we do not offer add-on's for roaming 😞
If you wish to use the internet while in Canada we would recommend connecting to WiFi.
Remember to turn data roaming off in the app and on the handset; this will prevent any shock charges! We would also recommend ensuring your cap is set to £5, to stop any large bills.
Let us know if you need anything else,
Chloé.
I am afraid we do not offer add-on's for roaming 😞
If you wish to use the internet while in Canada we would recommend connecting to WiFi.
Remember to turn data roaming off in the app and on the handset; this will prevent any shock charges! We would also recommend ensuring your cap is set to £5, to stop any large bills.
Let us know if you need anything else,
Chloé.
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