I checked my international calls were selected on my account management, I then gave it a few minutes more before calling a 0031 (dialling code for Holland) phone number, which should be part of my plan. I left a message which took possibly 10 seconds thereabouts, then I hung up.
Now I have a charge listed as international calls which I refuse to pay.
I would be extremely grateful if a human being could override the computer and amend this rather than just inform me of the computer system error and deal with it without the need for back and forth on here.
You have details of my agreement and what is included in the package and can see by the logged call and the details I provide here with regard to it that an error of sorts is now passed onto me, the paying customer.
I must stress i do not intend to continually log back in on here to discuss further details and even if it is only 18pence I won't be paying it either.
Hopefully common sense will prevail and I sincerely thank the person who rectifies this issue.
Best answer by Mohsin
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