Replies posted by df_xc

5 Replies

D
Civilian
df_xcCivilian
asked in Community Archive

Wi-Fi Calling on Huawei P Smart

Thank you again [user=4402]Hikari[/user]. That's very interesting. With my P Smart, WiFi calling won't connect unless mobile signal is not available (zero signal, aeroplane mode or manually selecting forbidden mobile network). Would anyone else mind testing their phones in airplane mode with iDmobile WiFi calling? Thanks!

10
Meritez
Novice
4 years ago
D
Civilian
df_xcCivilian
asked in Community Archive

Wi-Fi Calling on Huawei P Smart

Well, I've found the issue that stopped incoming calls working with wifi calling. I was forcing wifi calling mode, as I always have done with other networks by turning on aeroplane mode and then enabling wifi. This is normal practice, for me anyway, and is commonly recommended by other networks (google wifi calling aeroplane mode to see). With iDmobile and my P Smart, this was resulting in outgoing calls working, but incoming calls to be rejected. I can get wifi calling working now with iDmobile only if I select another manually select incompatible mobile network to force 'emergency calls only' mode. I'm not sure if this is a quirk just with the P Smart and iDmobile, but testing with EE on P Smart on aeroplane mode with wifi calling both incoming and outgoing are working. Could anyone please check with other phones do wifi calling incoming calls work when aeroplane mode and wifi are enabled? Aeroplane mode is essential to keep wifi calling on in a patchy signal area to prev

10
Meritez
Novice
4 years ago
D
Civilian
df_xcCivilian
asked in Community Archive

Wi-Fi Calling on Huawei P Smart

Hi [user=4402]Hikari[/user] Thank you for the explanation. If this is the case, shouldn't that be stated on the list of compatible phones at https://www.idmobile.co.uk/help-and-advice/wifi-calling ? Other networks like EE state that only handsets purchased directly from them will support WiFi calling, whereas iDmobile only gives a list of handsets and states they should be updated to the latest firmware in order to work. It's misleading and had led to me wasting a lot of time and money. Thank you

10
Meritez
Novice
4 years ago
D
Civilian
df_xcCivilian
asked in Community Archive

Wi-Fi Calling on Huawei P Smart

I purchased a SIM free unlocked EU version. Could you tell me which firmware is required to support iDmobile wifi calling? Huawei support have informed me there's no iDmobile vendor firmware, but I could change it to the firmware that is supported by iDmobile.

10
Meritez
Novice
4 years ago
D
Civilian
df_xcCivilian
asked in Community Archive

Wi-Fi Calling on Huawei P Smart

Hi [user=4402]Hikari[/user] Thanks for reporting about the VoWiFi icon. I've tried all troubleshooting steps, resetting factory/network settings, and updating firmware, but still no luck getting incoming calls on WiFi calling with iDmobile Unfortunately, I'm not in an urban area at the moment, so there's no Carphone Warehouse near me, hence the need for WiFi calling. I'll try though when there's one near. Thanks

10
Meritez
Novice
4 years ago
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