Replies posted by Butcher boy

1 Replies

Crazyxelite
Civilian
CrazyxeliteCivilian
asked in Community Archive

My new contract isn't connected

Same boat as well. I can at least make calls as of today. But still no data. And my number still isn't recognised on the Id mobile database (but works which for calls which is odd). The people in contact centre are very pleasant but fact is that the company does not seem able to do the technical basics, and has no proactive communication. Also everything is done in 'working hours'. I would hope they are working all hours to fix this issue. Guess the company is not advising prospective new customers that they could end up with no service if they switch to ID mobile. Can anyone from the company confirm or deny that? That would be pretty poor behaviour if not making potential new customers aware. Not sure how long I'll stay with them once this is fixed...

6
Mohammed
iD Mobile Employee
3 years ago
Terms & Conditions
Why iD Mobile?