Replies posted by dancake

6 Replies

lordceruinio
Civilian
lordceruinioCivilian
asked in Community Archive

Samsung a50 specifications 4GB or 6GB?

There are definitely 4GB/128GB variants of this phone. As per Samsung website: [b]Memory[/b] [list] [*][b]RAM_Size (GB)[/b] [*]4 [*][b]ROM Size (GB)[/b] [*]128 [/list]

3
terrywebbs
Newbie
4 years ago
A
Civilian
armunroCivilian
asked in Community Archive

New Samsung A30 refuses to register on network

In my experience, phoning customer service has proved to be useless for anything slightly technical. When you plug in the iD SIM, can you go into mobile network > network operators and select manually? If you can select iD from here, does it give you a meaningful error message? I have no experience with the phone in question, but there doesn't seem to be a lot of support provided so far so I'm just shooting from the hip!

4
dancake
Civilian
4 years ago
dancake
Civilian
dancakeCivilian
asked in Community Archive

Samsung S10+ WiFi Calling

Unfortunately despite being marked solved, this isn't the case. The two agents I spoke to just referred me to the website help links I'd already told them I had read. I'm going to assume with the lack of responses that I'm going to have to figure this one out myself, between me and the XDA community.

13
pmel
Civilian
3 years ago
dancake
Civilian
dancakeCivilian
asked in Community Archive

Samsung S10+ WiFi Calling

I don't have the option to select either of the last two options you've mentioned, unfortunately. As I said, I don't think it's necessarily these that are causing the problem as it worked without issue using a three SIM.

13
pmel
Civilian
3 years ago
dancake
Civilian
dancakeCivilian
asked in Community Archive

Samsung S10+ WiFi Calling

[quote=terrywebbs]The ID Mobile team can sort carrier settings update if needed have a word with live chat Have a look at updating your software on the mobile too, generally this is a long shot but Samsung software possibly could be the culprit here![/quote] Ive spoken with them today and yesterday, but unfortunately they weren't much use. I got directed to a carphone warehouse store... Its frustrating as it worked fine with my three SIM, and despite being on the supported list it's not working now with iD mobile. If I'm unable to resolve I'll cancel my contract and go back to three, as it's a bit of a deal breaker due to me having poor signal at home.

13
pmel
Civilian
3 years ago
dancake
Civilian
dancakeCivilian
asked in Community Archive

Samsung S10+ WiFi Calling

[quote=terrywebbs]Hi welcome to ID Community, Goto settings/wifi and turn wifi off [not wifi-calling] wait a while then turn it back on again, this resolves it for me! [Do not toggle wifi off from the widget menu this only disconnects the wifi] Check out the below link for more on wifi-calling and the official supported mobile list[url=https://www.idmobile.co.uk/help-and-advice/wifi-calling?_ga=2.116808641.679673557.1545825270-363087136.1544737974]https://www.idmobile.co.uk/help-and-advice/wifi-calling[/url] Try turning DATA off, this can confuse some mobiles and cause Wifi to not work as expected. Alternatively... Follow these steps if you can't turn on Wi-Fi Calling or make a Wi-Fi call. Wait two minutes before you go from one step to the next.[list=1] [*]Go to Settings > Phone > Wi-Fi Calling and make sure that Wi-Fi Calling is on. [*]Restart your Phone. [*]Connect to a different Wi-Fi network. Not all Wi-Fi networks work with Wi-Fi Calling. [*]Turn Wi-Fi Calling off

13
pmel
Civilian
3 years ago
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