Replies posted by armunro

2 Replies

A
Civilian
armunroCivilian
asked in Community Archive

New Samsung A30 refuses to register on network

Guess I'll need to call 777 and see if they can help me. Hope I don't have to wait too long on the phone.

4
dancake
Civilian
4 years ago
A
Civilian
armunroCivilian
asked in Community Archive

New Samsung A30 refuses to register on network

I called 7777 and they could not help me. Also went into a Carphone Warehouse shop and they could not help too. Absolutely no problems with both Id Mobile sims I tried installed in my old Samsung J7 Pro.Both sims work with all services. Phone was bought on ebay. It is brand new. Seems it was originally destined for the Middle East/Africa region, but on factory reset it seems to be setup for the UK. As advised works perfectly with a Three sim and seller says they work fine on all uk mobile networks (apart from Id Mobile which they seem not to have tested). On his listing he has sold 45 of them; I suspect he has multiple listings so maybe he has sold hundreds of them? Thus I don't think he would be able to sell so many of them if they didn't work on UK networks. Which brings me back to my original point: there is something odd with using them on Id Mobile; maybe the network does not recognize them and refuses to register them? I have packed the phone up ready to send back to th

4
dancake
Civilian
4 years ago
Terms & Conditions
Why iD Mobile?