Replies posted by Paul M

2 Replies

P
Civilian
Paul MCivilian
asked in Community Archive

Cancel my SIM only - as it fails to work in my phone.

Thanks, I managed to get the chat working today and spoke to someone who should be cancelling it, I'll bear the above in mind, just in case. JFYI, my phone is an old Samsung J700, it just doesnt work in it at all.

4
P
Civilian
4 years ago
P
Civilian
Paul MCivilian
asked in Community Archive

Cancel my SIM only - as it fails to work in my phone.

The phone is 3G compatible, and works fine on Virgin (EE). Anyway, I cancelled it, and thats gone through ok - but presents a new issue. Apparently I have a "Final Bill" - but no way to view it. The phone isnt a smart phone, so telling me to use the "app" is pointless. I dont have an online account because to register the stupid system wants to send a code to my phone. Since the SIM doesnt work in my phone - thats just completely useless - who's bright idea was that ? I tried the chat, but "Isaiah" has not responded to me for over 20 minutes now.

4
P
Civilian
4 years ago
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