Replies posted by OrganicOctopus

10 Replies

S
Civilian
Starkey93Civilian
asked in Community Archive

Bad signal/not what ID Mobile promised

[quote=Taimoor] [quote=OrganicOctopus]This happened to me too when I bought a Three SIM which is the main network which iD uses. I was mislead by a Three store in my local town. They said I would receive a 4G+ signal with over 50mbps. So did their coverage map. But I only have 1 bar 3G. All I can suggest is that you buy a GiffGaff or O2 SIM. My service with them is much faster and reliable, with true 5 bars 4G+. I then realised that Three were using an O2 SIM in a Three store! And remained it "Android". I was disappointed with this misleading behavior.[/quote]Does your phone support Band 20/4G calling by any chance?[/quote] Yes it does. Samsung Galaxy S9.

19
Mohammed
iD Mobile Employee
10 months ago
OrganicOctopus
Newbie
OrganicOctopusNewbie
posted in Community Archive

Has anyone here used O2 in the past?

Ok. Thanks for your reply.

2
OrganicOctopus
Newbie
4 years ago
S
Civilian
Starkey93Civilian
asked in Community Archive

Bad signal/not what ID Mobile promised

It was at the time when O2 and Three were thinking of a merger though!

19
Mohammed
iD Mobile Employee
10 months ago
F
FindlaterM
asked in Community Archive

EE vs ID mobile coverage

Do not get EE! They are very slow even though their advertising states they are good! I recommend that you get a GiffGaff SIM for your 4G Cam. They use O2 and I've just checked in O2's database and your postcode should receive 15mbps from O2 in peak time. This should be reliable for HD video streaming. Sorry for the inconvenience that Three have caused (they are IDs hosts).

4
OrganicOctopus
Newbie
4 years ago
S
Civilian
Starkey93Civilian
asked in Community Archive

Bad signal/not what ID Mobile promised

This happened to me too when I bought a Three SIM which is the main network which iD uses. I was mislead by a Three store in my local town. They said I would receive a 4G+ signal with over 50mbps. So did their coverage map. But I only have 1 bar 3G. All I can suggest is that you buy a GiffGaff or O2 SIM. My service with them is much faster and reliable, with true 5 bars 4G+. I then realised that Three were using an O2 SIM in a Three store! And remained it "Android". I was disappointed with this misleading behavior.

19
Mohammed
iD Mobile Employee
10 months ago
M
Civilian
majdCivilian
asked in Community Archive

Poor signal since joining - 12+ Months

I completely agree!! iD (Three) say that they've got a great signal when they haven't!! Where I live it says I will get a 'good' signal. However, I'm lucky to even make a phone call! I'm on O2 now and these deals are great: [url=https://www.mobiles.co.uk/o2-sim-only-deals]https://www.mobiles.co.uk/o2-sim-only-deals[/url], and so is the service!

7
Mohammed
iD Mobile Employee
3 years ago
M
Civilian
majdCivilian
asked in Community Archive

Poor signal since joining - 12+ Months

Hello! Three have the least amount of 4G spectrum, meaning there is not as much overall capacity on the network. This means the network can easily get congested. Bars also mean nothing, you could have full bars of 4G+ and that could be worse than 1 bar 4G on a different mast! The fastest speed I've got on Three is around 100mbps, and that's with only 15MHz of single spectrum. Whereas on O2 with 50MHz of combined 4G+ through carrier aggregation, I've received 250mbps.

7
Mohammed
iD Mobile Employee
3 years ago
J
Civilian
Johnny55Civilian
asked in Community Archive

Cannot roam in Greece.

[b]If you visit Greece again:[/b] [b]First check you’ve got roaming set to on![/b] Go into your mobile networks settings and click on automatic network selection. Then depending on which network your phone has chosen, set your APN. I would recommend setting your APN settings to these: For Vodafone Greece: [b]internet.vodafone.gr[/b] For Wind Greece: [b]gint.b-online.gr[/b] For Cosmote Greece: [b]internet[/b] If these don’t work, type in three.co.uk as your APN instead. I hope these resolve your problems with roaming in Greece! Good luck!

3
OrganicOctopus
Newbie
4 years ago
W
warfo09
asked in Coverage & Network

Slow Internet Speed

As the Galaxy S8 is a CAT16 (LTE Advanced) device, there is no problem there. If you’ve got 5/5 bars then your signal is perfect, so the problem with speeds is likely to be due to network congestion. Three have attempted to stop this by adding LTE+ (carrier aggregation) in your area to boost overall capacity by combining different bands of signal together. However, this has not worked in your case, and speeds are still slow. All you can do is complete a network reset on your device, check your APN which I would recommend setting to three.co.uk, and hope for an upgrade in the future. Best Wishes and Good Luck!

9
Mohammed
iD Mobile Employee
2 years ago
OrganicOctopus
Newbie
OrganicOctopusNewbie
asked in Community Archive

Does iD mobile only have a certain amount of capacity on the 3 network?

Thank you very much for your comprehensive reply!

2
OrganicOctopus
Newbie
4 years ago
Terms & Conditions
Why iD Mobile?