Replies posted by Lizzy_Tron

4 Replies

L
Civilian
Lizzy_TronCivilian
asked in Community Archive

Activating WiFi Calling

Hi @Mohammed Yes, tried resetting the next work settings too, but no luck. The WiFi calling option just isn't showing in the settings menu.  Lizzy 

19
Ryan
iD Mobile Employee
3 years ago
L
Civilian
Lizzy_TronCivilian
asked in Community Archive

Activating WiFi Calling

Just to follow up on this thread because the issue is not yet resolved....  My husband has now done the factory reset on his device but without success. Is it possible to have to correct carrier settings sent to the device from ID mobile?  Thanks! 

19
Ryan
iD Mobile Employee
3 years ago
L
Civilian
Lizzy_TronCivilian
asked in Community Archive

Activating WiFi Calling

He’s not keen on restoring to factory settings, any other suggestions?

19
Ryan
iD Mobile Employee
3 years ago
L
Civilian
Lizzy_TronCivilian
asked in Community Archive

Activating WiFi Calling

Hi @Kevin, It’s interesting you should ask that, my phone was indeed bought SIM free, but my husbands was bought through Virgin Mobile. However, Virgin state that they do not lock handsets purchased from them and there does not appear to be any specific virgin mobile branding built in when the phone boots up.Thanks for your advice, we’ll give that a try.

19
Ryan
iD Mobile Employee
3 years ago
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Why iD Mobile?