Replies posted by SplittingDistant

3 Replies

N
Newbie
NickchizNewbie
asked in Device & Phone Support

Moto G50 Wifi Calling issues

AFAIK there is only one Motorola G50 and it is a 5G phone. The Motorola G50 5G is just another name for exactly the same phone. Regarding my post above:Apologies, but I’m talking rubbish there!There IS a Motorola G50 AND a Motorola G50 5G. Confusingly they are both 5G phones. But the important point is that it appears that only the G50 is supported by id Mobile WiFi Calling. The G50 5G is not.My G50 does WiFI Calling brilliantly.The G50 can be easily identified because it has its camera lenses mounted vertically.The G50 5G has them in an inverted “L” shape.

6
SplittingDistant
Newbie
1 year ago
N
Newbie
NickchizNewbie
asked in Device & Phone Support

Moto G50 Wifi Calling issues

HI,AFAIK there is only one Motorola G50 and it is a 5G phone. The Motorola G50 5G is just another name for exactly the same phone. And I can confirm that the Motorola G50 WILL use Wifi Calling because I’ve just got it to work on my G50. If you’ve turned on WiFi Calling on the phone and you are still having no luck it might be your Router that is causing the problem. I have a Billion 8800AXL R2 router which requires a change to its configuration to allow WiFi Calls though. Have a look here: http://billion.uk.com/forum/viewtopic.php?p=37016 it explains all!Good Luck!

6
SplittingDistant
Newbie
1 year ago
SplittingDistant
Newbie
SplittingDistantNewbie
asked in Community Archive

Wi-Fi Calling - Motorola G6 Play - Wi-Fi Calling Setting Disappears.

Darn it, I thought you were going to say that….. Just for a minute I thought I’d found my Ideal mobile phone provider - Wi-Fi Calling, Data Rollover & cheaper than my existing provider. I took a punt that my Motorola G6 Play might be supported generically as I know other providers support them, and the phone actually had the right settings in it’s menu. But it wasn’t to be, and I’m left having to cancel two contracts with iDmobile (my better half also has the same phone) and go back to my existing unsatisfactory provider who can at least provide a signal in some parts of the house, which iDmobile can’t (more on that later). It does leave me wondering how difficult must it be for iDmobile to support phones like the Motorola G6 Play, when the G6 range is very widely used and (I’m guessing here!) perhaps 25% of mobile phone users have some difficulty making mobile calls in every room in their houses which might be overcome by Wi-Fi Calling. I’ve not managed to find any explanation of

3
rs12
Civilian
3 years ago
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