Replies posted by RyLloyd28

1 Replies

RyLloyd28
Civilian
RyLloyd28Civilian
asked in Community Archive

Wrong data allowance shown on app after plan change

Hello @RyLloyd28,   I’ve removed the image due to it being easily able to make out your mobile number from the image.  Please ensure any personal contact information is clearly taken out as this is a public forum.   In answer to your question, when you upgrade partway in the billing month, you’d receive a pro-rata allowance in accordance to when you submitted that upgrade and how long you have left till the allowance resets.   Your full allowance should kick in when your plan refreshes as normal on the next billing date.   Mohammed Thank you 

2
RyLloyd28
Civilian
4 years ago
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