Replies posted by cookywales

2 Replies

cookywales
Civilian
cookywalesCivilian
asked in Community Archive

Roaming in Canaries 3 weeks

Sorry maybe me being thick but can I just get a clear answer - i have purchased the  Unlimited mins, Unlimited texts , UNLIMITED data for £25.00 The fair use policy states: Fair usage policy. Our fair usage policy has been designed to prevent misuse of our inclusive EU roaming feature, such as someone permanently roaming and not living in the UK. We understand that sometimes you'll want to roam for a few weeks at a time. That's absolutely fine. But if you roam more than you use your phone at home (we mean in the UK) over a 4-month period, we might think you’re permanently roaming.  Then when I check the plan I am on : What is your standard monthly plan cost?                                  £25.00                                  What is your standard monthly data allowance?                        Mine's not listed here                              The open data policy does not apply. The open data policy does not apply to your plan. You can use your monthly data to roam in our EU incl

5
Ryan
iD Mobile Employee
4 years ago
cookywales
Civilian
cookywalesCivilian
asked in Community Archive

Roaming in Canaries 3 weeks

I currently have an ID plan so dont need a new sim - so if i were to go up to the following plan below - upgrade would I be capped? Current plan 4G per month @ 8.00 Texts: Unlimited Minutes: 500 Monthly cost: £8.00 Want to go to Data: Unlimited Data Texts: Unlimited Texts Minutes: Unlimited Min Monthly cost: £25.00 But then maybe change again to old tariff in Jan - Would this then be under the fair usage

5
Ryan
iD Mobile Employee
4 years ago
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