Replies posted by Toms

2 Replies

T
Civilian
TomsCivilian
asked in Community Archive

voLTE on Pixel 4

Hi Mohammed, Yes please see screenshot. My phone will drop from 4g to 3g (H).   I have also dived a bit deeper in the phone info and found the voLTE setting is toggled on but grey out. This is why I think it is a network protocol issue and not the phone as it would seem the default is on, see second screen shot.     

5
Ryan
iD Mobile Employee
4 years ago
T
Civilian
TomsCivilian
asked in Community Archive

voLTE on Pixel 4

Hi Kevin. I have tried all the wording and it would appear that pixel phones refer to it as voLTE. There is no 4g calling options. ID's own help guide refer to instructions above. Website below. https://www.idmobile.co.uk/help-and-advice/get-your-settings/settings-tool   I believe I need an ID setting to change the protocol as pixel 4 comes voLTE/4g calling ready. I just don't know how to get the settings. Carphone warehouse staff didn't even know the function existed and kept telling me it was WiFi calling only. So that was no help.      

5
Ryan
iD Mobile Employee
4 years ago
Terms & Conditions
Why iD Mobile?