Replies posted by Spikeyman

12 Replies

S
Newbie
SpikeymanNewbie
asked in Community Archive

Just joined but cannot contact agents???

Thanks for the prompt reply restored some faith with your response and ways to contact you. 😀

3
Mohammed
iD Mobile Employee
5 years ago
S
Newbie
SpikeymanNewbie
asked in Community Archive

How to cancel call forwarding?

Hi we can get 4G rarely even in towns that's all 3 Oneplus 3T mobiles we transferred to your network. We keep getting intermittent call dropping out, calls breaking up at DL3 area, spasmodic data H+ only but not stable. We have message about some sort of remote configuration cannot be configured, no idea what that means it's on all 3 mobiles when rebooting. Any help certainly appreciated 😊 no problem to change settings we can do that OK. Thanks

11
Mohammed
iD Mobile Employee
5 years ago
S
Newbie
SpikeymanNewbie
asked in Community Archive

How to cancel call forwarding?

By the way have disabled voice mail still see message conditional forwarding active when making a call

11
Mohammed
iD Mobile Employee
5 years ago
D
Civilian
DylbillyCivilian
asked in Community Archive

Phone goes straight to answerphone

I want to set-up the voice-mail to only click in when the call is unanswered due to no signal, IDmobile signal is quite bad and we are not far out of a major town. Bit ridiculous in this day and age no signals. However I digress, if my phone is engaged I do not want to forward to voicemail, I want the engaged signal to the caller. Vodafone has the options but I need the ID settings if anyone can help with that? [b]UPDATE:[/b] I tried to use the call forward settings on my phone but of course ID does not support that option. So I have Forward when busy, I do not want that I have forward when unanswered, I do not want that Forward when unreachable, I need that due to poor ID 3 network signal coverage. In my house it might work in one corner or upstairs but not in the lounge or kitchen, very strange setup. :nerd: Thanks :rolling_eyes:

7
S
Newbie
5 years ago
Over-Count
Civilian
Over-CountCivilian
asked in Community Archive

Dedicated "3" Network phone

If you do not get a network now on 3, then you will not get a network with ID because the piggyback to use the 3 network. Even checking the postcode is no good because it might say good but not inside any property, we have major issues at home, looking into other operators, 02 seems to work everywhere check them out.

3
Over-Count
Civilian
5 years ago
Ilovegin
Newbie
IloveginNewbie
asked in Coverage & Network

None to poor coverage

[quote=Mohammed]Hello [user=192]Ilovegin[/user], It's quite common to get little/no coverage in or around a Hospital and coverage does vary indoor. Are you currently experiencing coverage at your home postcode also? Mohammed[/quote] How on earth do you make out its quite common for no signals around hospitals, that is just not true, maybe with the 3 network yes but 02 and Vodafone networks never have problems around hospitals and their coverage is far superior to 3 network.

29
Kash
iD Mobile Employee
1 year ago
D
Civilian
DylbillyCivilian
asked in Community Archive

Phone goes straight to answerphone

Hi Ryan, we have three OnePlus 3T models, each having a function to set up voicemails see screenshot. However when we try to turn off the settings we want we get a message not supported. If you can help that would be very good and well appreciated. Thank you [img]https://uploads-eu-west-1.insided.com/idmobile-en/attachment/4d8e3377-e83d-4d91-bb8c-b902af5d8b07.jpg[/img][img]https://uploads-eu-west-1.insided.com/idmobile-en/attachment/686414a3-4bdd-4438-8c95-17b3040c9756.jpg[/img]

7
S
Newbie
5 years ago
S
Newbie
SpikeymanNewbie
asked in Community Archive

How to cancel call forwarding?

[quote=Mohammed] [quote=Spikeyman]By the way have disabled voice mail still see message conditional forwarding active when making a call[/quote]Hello [user=1893]Spikeyman[/user], I am now aware of what you're referring to. This message is always displayed when you make an outgoing call. I believe it's referring to voicemail settings for any calls you receive when you're on an outgoing call. For example, forward to voicemail when busy, when unanswered, when unreached. If you've got Voicemail off, the user who has been unable to reach you will just be told they can't leave a message. I would not worry too much about this. I regards to [quote=Spikeyman]Hi we can get 4G rarely even in towns that's all 3 Oneplus 3T......[/quote]Have you taken a look at the [url=https://www.idmobile.co.uk/help-and-advice/uk-coverage-checker]coverage [/url]in your area to see what this indicates? If you'd like to PM me your postcode, I can check this for you and advise further. Mohammed[/quo

11
Mohammed
iD Mobile Employee
5 years ago
S
Newbie
SpikeymanNewbie
asked in Community Archive

How to cancel call forwarding?

Yes it's inside and sometimes outside and when travelling. 4G is on. Funnily enough when searching for a network, 3 comes up 4G but iD comes up 3G in exactly the same spot.

11
Mohammed
iD Mobile Employee
5 years ago
S
Newbie
SpikeymanNewbie
asked in Community Archive

How to cancel call forwarding?

Any answers to this issue? Regarding the voicemail, I only want certain calls going to voicemail, IE when out of range, not when I am engaged or do not answer. Those options are not available with ID.

11
Mohammed
iD Mobile Employee
5 years ago
S
Newbie
SpikeymanNewbie
asked in Community Archive

How to cancel call forwarding?

Hi yes I can manually connect to the Three 4G mast in the location your signal only shows 3G Regarding the phone settings, these cannot be set from the handset see attached screen-shot for the error message, these are the settings currently as below [img]https://uploads-eu-west-1.insided.com/idmobile-en/attachment/45461914-aeda-44c2-8a29-c6ce7bf67abe.jpg[/img][img]https://uploads-eu-west-1.insided.com/idmobile-en/attachment/5ff61304-9a18-45d8-954c-4f11554246a1.jpg[/img]

11
Mohammed
iD Mobile Employee
5 years ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
published in Articles and competitions.

7 top tips for staying in touch with friends – Closed

WhatsApp is used under sufference but its owned by Facebook who collect data and who knows what from the APP. :rage: However its the most widely used messenging app so its hard to use another like Telegram because people wont switch, they dont worry about thier data being used and sold. :scream:

9053169
iD Mobile
iD Mobile Employee
4 years ago
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