Replies posted by Leerich999

4 Replies

L
Civilian
Leerich999Civilian
asked in Community Archive

Being charged for premium SMS texts

  The text subscriptions are only signed up from the user end not by the network so we're not able to stop these or unsubscribe. To stop the subscription by texting them back incurs a charge but it will stop any further messages.   Ok so i unwillingly signed up for this apparently and either way i have to pay for it to canel or whatever... Great. Thanks.  Anymore cashbyou wanna take off me for nothing while we are at it? 

10
Mohammed
iD Mobile Employee
4 years ago
L
Civilian
Leerich999Civilian
asked in Community Archive

Being charged for premium SMS texts

I 100% understand that if ive signed up for something then i would get charged. I dont recall signing up for anything so ass me my details have been gained unlawfully. Regardless.. I have had no texts to my handset.  So what am I paying for? Ill send you a bill for something you have not seen or know about and see how you feel About having to pay for it... ID Mobile are allowing me to be charged for something that i do not get... They are in effect hosting a platform for these scam artists and more or less turning their back on the customer  

10
Mohammed
iD Mobile Employee
4 years ago
L
Civilian
Leerich999Civilian
asked in Community Archive

Being charged for premium SMS texts

Hi, i dont text or call any premium services. To be honest i barely even use text anyway.  These messages appear on my bill every few days but as stated i dont get any messages on my handset.    The number was linked to a grocery alerts vompany who when i called just fobbed me off

10
Mohammed
iD Mobile Employee
4 years ago
L
Civilian
Leerich999Civilian
asked in Community Archive

Being charged for premium SMS texts

Hi, ive emailed the group as above but no response yet. Will give it until early jan then ill go via trading standards and ofcom or whoever can help

10
Mohammed
iD Mobile Employee
4 years ago
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Why iD Mobile?