Replies posted by edwardjarvis

3 Replies

E
Civilian
edwardjarvisCivilian
asked in Community Archive

Voicemail divert not working

Yes, already tried. No matter what I set the rings to I get the same issue. After x seconds the phone goes silent but the caller still hears it ringing until it eventually says “it’s not possible to connect your call….”. It is a business phone and is chasing me real pain. I’ve tried web chat twice but you seem to be so under resourced it’s takes so long that I have to give up and go back to work. The first time I spent an hour and didn’t get anywhere. The second time he just told me he’d be right  with me for 25 minutes before I gave up. Not impressed!

10
Ryan
iD Mobile Employee
3 years ago
E
Civilian
edwardjarvisCivilian
asked in Community Archive

Voicemail divert not working

Its an iPhone 11 so there are very limited VM settings within Settings>Phone. The only VM option is “Change VM Password” and that doesn’t work as “Done” is greyed out.

10
Ryan
iD Mobile Employee
3 years ago
E
Civilian
edwardjarvisCivilian
asked in Community Archive

Not receiving some SMS since porting in last Friday

Hi Mohammed. Somehow these missing SMS just started to come through on Friday and everything is working as normal now. Many thanks!

3
Kevin
Newbie
4 years ago
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