Replies posted by sopperdoopy

3 Replies

sopperdoopy
Civilian
sopperdoopyCivilian
asked in Community Archive

How do I change the number of rings before going to Voicemail?

Thanks for this Mohammed. I've solved my problem which was actually caused by Ryan's post above. If you type in the number he's specified to alter the ring period [u]it stops the voicemail working, which is what happened to me.[/u] Rather than '123' you have to put in the [u]whole[/u] mobile number - ie 07xxx 333 123. Can't remember it exactly but it's on id's website. Suggest you change the online advice as it just causes problems. Luckily a guy at Carphone Warehouse diagnosed and solved the issue.

7
Mohammed
iD Mobile Employee
5 years ago
sopperdoopy
Civilian
sopperdoopyCivilian
asked in Community Archive

How do I change the number of rings before going to Voicemail?

Hi Ryan …….My voicemail doesn't work and the new SIM doesn't work. I've been through chat and phone call (both extremely long and complicated) and no one can help me. Eventually you agreed to send me a new SIM which arrived today. I've inserted it and it says it can't make or receive calls. My old SIM is [b][REMOVED SIM NUMBER][/b] (no voicemail). The new SIM is [b][REMOVED SIM NUMBER][/b]- no calls) HELP !!!

7
Mohammed
iD Mobile Employee
5 years ago
sopperdoopy
Civilian
sopperdoopyCivilian
asked in Community Archive

How do I change the number of rings before going to Voicemail?

Thanks, Ryan. I've managed to do what you've suggested, but unfortunately the voicemail isn't working properly, and after trying a lot of unsuccessful solutions I've eventually managed to get them to agree to send me a new SIM. I'll report on how it goes once I've installed it.

7
Mohammed
iD Mobile Employee
5 years ago
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