Replies posted by sabram8690

4 Replies

S
Civilian
sabram8690Civilian
asked in Community Archive

sim to handset upgrade

You should tell your customers that when they take the contract out. Don't promise me I can get any handset and then decide to tell me I can only get a cheap plastic phone. Very misleading and won't be recommending you to anyone.

7
Mohammed
iD Mobile Employee
4 years ago
S
Civilian
sabram8690Civilian
asked in Community Archive

sim to handset upgrade

I'm disgusted with id mobile as I've been a loyal sim only customer for 6 months and am eligible for a upgrade to a handset which I've been looking forward too for ages to be told I can only upgrade to a £12.99 phone due to my credit check. Fuming as I got told there is no credit check for a upgrade and I can upgrade to any handset. Bunch of clowns I'm now cancelling my contract early.

7
Mohammed
iD Mobile Employee
4 years ago
S
Civilian
sabram8690Civilian
asked in Community Archive

sim to handset upgrade

Well that's not good considering I paid all on for 6 months. Who would want to upgrade to a budget handset. If there is not a galaxy S10 I will just cancel my contract and move to another provider.

7
Mohammed
iD Mobile Employee
4 years ago
S
Civilian
sabram8690Civilian
asked in Community Archive

Upgrade from Sim Only

Just says I'm eligible on 7/2/20 but didn't think you do credit checks unless it's new connection

3
Mohammed
iD Mobile Employee
4 years ago
Terms & Conditions
Why iD Mobile?