Replies posted by smurflock

4 Replies

smurflock
Civilian
smurflockCivilian
asked in Community Archive

Unable to receive text messages whilst abroad

Thanks . Done

19
Mohammed
iD Mobile Employee
2 years ago
smurflock
Civilian
smurflockCivilian
asked in Community Archive

Unable to receive text messages whilst abroad

That's correct, there are no networks that can be selected. Just auto select and then iD comes up. Don't currently have access to another phone to test SIM card, but it was working fine for me in the UK, using the same phone

19
Mohammed
iD Mobile Employee
2 years ago
smurflock
Civilian
smurflockCivilian
asked in Community Archive

Unable to receive text messages whilst abroad

Ok, I’m still abroad and there is no option to do a manual network selection, only auto select and it says ‘error searching for networks  - no networks found”. Auto select network just adds iD. I cannot choose any local networks. (screenshot attached)  

19
Mohammed
iD Mobile Employee
2 years ago
smurflock
Civilian
smurflockCivilian
asked in Community Archive

Unable to receive text messages whilst abroad

Thanks but that doesn't answer my question. I'm showing as iD for the network. The problem is that I am not receiving confirmation SMS messages eg if my bank texts me a login code so that I can confirm and access my bank account, I do not receive that SMS. So I am locked out of my account. If I'm trying to set up a new app that needs my mobile number to confirm, I do not receive the confirmation SMS. I cannot set up my account on the app. Please help!

19
Mohammed
iD Mobile Employee
2 years ago
Terms & Conditions
Why iD Mobile?