Replies posted by Tranquility007

1 Replies

T
Civilian
Tranquility007Civilian
asked in Community Archive

Help with registering as a new customer?

Hi Mohammed, thanks for your reply. Both the new SIMs are up and running in the respective 2 phones. I am trying to register as a new customer and enter new details for the first time on the iD App on my ipad. When I ordered the new SIMs I didn’t create a new account but just added email address and billing details. So, as I’m trying to register for the first time, it just says enter email address or user name so when prompted with email address and my mobile, it keeps saying “There’s something wrong”. Please help, thanks!

3
Mohammed
iD Mobile Employee
5 years ago
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