Replies posted by watty05

2 Replies

W
Civilian
watty05Civilian
asked in Community Archive

Will monthly bundle work in USA

Hello Danniiiiiv, Thank you for the reply. Can you advise if I am able to opt-in to the Takeaway plan, or is this feature only available for older customers? Cheers

3
daniiiiiv
Newbie
5 years ago
W
Civilian
watty05Civilian
asked in Community Archive

8gb £10 deal

[quote=terrywebbs]Hello welcome to the ID Community, [b]How will my current month's cost and allowances be worked out when I change plan?[/b] Until your next bill is produced, your current month's plan cost and allowances are worked out as follows: Plan cost - The pro-rated totals from your old and new plans. You pay your line rental in advance, so you'll get a credit in your next bill for the extra line rental you've paid. Allowances - The total allowances from your old plan, plus the pro-rated total from your new plan. The fact that we don't pro-rate your old allowances is good news, because it means there's a good chance you'll end up with a few extra allowances until your next billing period starts. [b]Why hasn't my data been rolled over from my old plan to my new one?[/b] Sorry, you can't roll over unused data from the billing period when you changed plans. Instead, your Data Rollover will re-start at the beginning of your new plan. Hope this explains the issue, oth

3
terrywebbs
Newbie
5 years ago
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