Replies posted by timlondinium

5 Replies

T
Civilian
timlondiniumCivilian
asked in Community Archive

I cannot receive phone calls although I can receive text messages.

Yes I’ve found it and new SIM installed. Thank you everyone for taking the time to help. I really appreciate it.

9
T
Civilian
3 years ago
T
Civilian
timlondiniumCivilian
asked in Community Archive

I cannot receive phone calls although I can receive text messages.

Thank you Mohammed. I may have misplaced the original sim that was sent through to me. If I can’t find it what are my options? Thanks again for spotting my initial mistake!   Tim

9
T
Civilian
3 years ago
T
Civilian
timlondiniumCivilian
asked in Community Archive

I cannot receive phone calls although I can receive text messages.

*unable to make any calls too.

9
T
Civilian
3 years ago
T
Civilian
timlondiniumCivilian
asked in Community Archive

I cannot receive phone calls although I can receive text messages.

Thank you, I tried it but no luck. ‘No service’ still in the top right hand corner and unable to receive any calls. I also noticed I can’t use mobile data when out and about. Should I still be using my old sim in this new device in order to keep this number? Is there something else I’ve not done. If there is a contact email address I can send the necessary paperwork. I’ve had this phone since the 12th June and can’t use its most important functions. Thank you.

9
T
Civilian
3 years ago
T
Civilian
timlondiniumCivilian
asked in Community Archive

I cannot receive phone calls although I can receive text messages.

It’s a new device. I’ve just switched from another provider. I was given a new PAC code and kept my own number.  Just an update to my previous post, I received a calls via WhatsApp but not from mobiles.  I’m not sure if the device network is unlocked. I sent all the necessary information through.  

9
T
Civilian
3 years ago
Terms & Conditions
Why iD Mobile?