Replies posted by spnig

1 Replies

S
Civilian
spnigCivilian
asked in Community Archive

Can't send texts

Hi [user=68]Mohammed[/user] I forgot to update - I was finally able to send texts again after nearly a week. The error I got when trying to send text messages is "Message not sent. Phone number formatted incorrectly". For the benefit of others (maybe) I went on LiveChat on the iD website yesterday but unfortunately despite the support personnel's efforts we couldn't resolve the issue. We tried setting the mobile network preference to 3G and back to 4G (restating the phone in between), setting the APN to Name: iD APN: id MMSC: http://mms.um.idmobile.co.uk:10021/mmsc MMS Proxy: mms.idmobile.co.uk MMS Port: 8799 APN Type: You'll need to choose from a list or type something in. If you're given the list, choose internet+mms. If you're asked to type something, type in a * This was similar to the existing APN I had except the last bit. It didn't resolve the problem however. Later that evening I tried unchecking "Automatically select network" on my phone, then selected

3
Mohammed
iD Mobile Employee
5 years ago
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