Replies posted by Fluffyduck69

7 Replies

Fluffyduck69
Civilian
Fluffyduck69Civilian
asked in Community Archive

on wifi so why has my data allowance changed so much in five minutes??

I'm having similar problems, last 2 months I've had a msg to say I've used 80% but I don't know how/why. My usage hasn't altered but data goes right down way before end of the month.  Eventually after a lot of waiting got through to online chat person about billing issue but not very helpful . Yes, exactly that!  80% used within about two days of billing cycle, when on wifi about 98% of the time. I’ve turned everything off and am slowly reintroducing each app as I need to use off wifi and keeping an eye on data usage to see if something is triggering it.

7
Kevin
Newbie
3 years ago
Fluffyduck69
Civilian
Fluffyduck69Civilian
asked in Community Archive

on wifi so why has my data allowance changed so much in five minutes??

Thanks for your reply Mohammed but at all times, when taking the screenshots I was on Wi-fi. How can the data go up and down whilst on Wi-fi?

7
Kevin
Newbie
3 years ago
Fluffyduck69
Civilian
Fluffyduck69Civilian
asked in Community Archive

on wifi so why has my data allowance changed so much in five minutes??

I’ve turned everything off but what I don’t understand is in all the time I’ve been with iD, I carry over nearly if not all my data.  But what is really strange is that my first screen shot is 0.4 left and the second one, it’s gone up!!  This morning it’s gone back down again.  I don’t know why everything has suddenly changed.  Somehow, I managed to use £75 worth of data on the train coming home from London one night…....texting.  Fortunately iD were really helpful but something is going on, but got no idea what.  I’m scared to take my phone out with me now.

7
Kevin
Newbie
3 years ago
G
Civilian
Gcarter36Civilian
asked in Community Archive

NHS

No. He said that he’d completed the form and said ‘let’s see what happens.’  I never heard anything again so just assumed that the NHS Volunteers didn’t qualify.

13
Ryan
iD Mobile Employee
3 years ago
G
Civilian
Gcarter36Civilian
asked in Community Archive

NHS

No I haven’t because I can’t remember his name. I tried to find our conversation but I can’t remember what platform we used. 

13
Ryan
iD Mobile Employee
3 years ago
G
Civilian
Gcarter36Civilian
asked in Community Archive

NHS

Hi. Someone completed the form for me (from iD mobile) back in July, then I never heard another thing.  I am an NHS Volunteer Responder so do not have an NHS email address. I haven’t reported On Duty for a few weeks because I was using all my free minutes on Responder calls. 

13
Ryan
iD Mobile Employee
3 years ago
G
Civilian
Gcarter36Civilian
asked in Community Archive

NHS

Hi @Gcarter36  Please be assured this is something we are currently looking into.  Regards   Aklima  I asked about this months ago as I too am a NHS Volunteer Responder.  I was using up my free minutes in about two or three calls…...I could do that in a day!  I was told that it would be looked into but I never heard a thing.  I remain off duty as I can’t afford to keep buying extra add ons. Very disappointed and I am very sad that I can no longer offer my services to the NHS.

13
Ryan
iD Mobile Employee
3 years ago
Terms & Conditions
Why iD Mobile?