Replies posted by Johnnyboy

11 Replies

J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Thanks terrywebbs for your interest and input but sometimes it's worth remembering we're only here for a short time and I've decided worrying about some trivial app that influence my life not one not ain't worth it.👷lol

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Hi no your right it wont work with older OS. There is no update option in system>about tablet. I'm starting to think that I might have to root my tablet to allow me to update the OS but this involves the risk of bricking the tablet. On balance I'm not convinced that it's worth the risk to get the app working when I can access my account from my phone or the iD website

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Hi terrywebbs, no VPN enabled. Something I have discovered is this. Tablet was a cheapy. In settings "about tablet" it says Android version 6.0 but if I go into apps "All" Android System the version is 4.4.2 and Android System UI version 4.4.2 so I'm wondering if in fact I only have version 4.4.2 installed which will mean the iD wont work. Thoughts??

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Hi terrywebbs, system time is ok, no firewalls or security programs are running and this app works fine on my android phone with the same ISP. I might have a look to see if Vodafone my ISP are blocking this app as I'm trying to log in from a third party Sim card. Dont know if that makes any sense??

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Hi the SIM plan includes Data, Calls and txt.

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Hi Ryan, My Tablet is made by Mediatek and the model number is KT107H and is operating with Android 6.0 The app version is 2.1.2.9365

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Doesn't look like this problem is going to be fixed any time soon!!!

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Hi Mohammed, no I cant access the app on Mobile data or WiFi. Yes I can access the website from my device.

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Hi Phil, have just tried that, cleared cache and data but problem is still there.

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Hi Ryan my tablet is running Android 6.0 so not that old!!

35
Mohammed
iD Mobile Employee
3 years ago
J
Newbie
JohnnyboyNewbie
asked in Your iD Mobile Account & App

App problem - unable to establish a secure connection

Hi Jade have uninstalled and re installed but the problem is still there. The version I'm using is2.1.2.9365

35
Mohammed
iD Mobile Employee
3 years ago
Terms & Conditions
Why iD Mobile?