Replies posted by Brin

4 Replies

Brin
Civilian
BrinCivilian
asked in Community Archive

Retained number

I do believe this matter has now been resolved - after spending the best part of an hour on CHAT.Pity it was necessary. Thanks anyway

3
Kevin
Newbie
3 years ago
G
Newbie
georgesioufi
asked in Community Archive

keep phone number when getting a new iD sim only contract from an old iD sim only contract

The desired No. has been used for the past years since I joined iD with a contract. Now the contract period has expired I moved to Sim only hoping to keep the same No. I then found that people were unable to contact me and I found that my No. had been changed./I contacted your CHAT twice, I was advised of the NEW No. but I said I wanted the old No. back,  then they said they were moving me to Pay as you Go - Why?So to answer your question, Yes it was with a different iD mobile plan and Yes I do want it moved to the Sim plan. If this is proving difficult please let me know as I have wasted so much time trying to sort this problem out that I am absolutely fed up with iD. However if my old number is reinstated there should be no reason for me to move elsewhere and all this nonsense can be forgotten.Cheers Brin

11
Kevin
Newbie
3 years ago
petemill
Civilian
petemillCivilian
asked in Community Archive

Keep my old number

This iD organisation deals in PHONES but I cannot get any sense - they don’t use PHONES just some CHAT to Community etc. Absolute useless organisation. Have spent hours on here trying to solve a simple problem - what a washout!!!

3
Will
iD Mobile Employee
3 years ago
G
Newbie
georgesioufi
asked in Community Archive

keep phone number when getting a new iD sim only contract from an old iD sim only contract

Recently transferred to SIM only with iD whom I was previously with - Now find that I cannot use my old number. Why?I discussed this on CHAT but with no real outcome other than they would transfer me to Pay as you Go. Do not want that, happy with SIM only but want my old number back. I only transferred in the last week or so and already having BIG problems - thinking of packing iD altogether and find another provider. 

11
Kevin
Newbie
3 years ago
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Why iD Mobile?