Replies posted by Niyat Mehta

12 Replies

Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Mohsin  Have just replied to PM. I was not aware about this PM but anyways have already shared these details in past.  Hope issue will get solved now. 

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Mohsin  You are mixing two issues here.. My issue is related to poor network because of Conjunction in Mast ( refer above comments) and I assume you are not able to contact @Arkangel  for his issue.  He has different issue probably. 

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Kevin @Michelle  @Mohsin @Ryan  This issue is not solved then why it is marked as Solved?  Pl mark it as open. Its been 3 months now and issue is not solved. It is really frustrating to chase you guys and not getting resolution for months. 

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

Any update on the original issue?  Its been almost 3 months and nothing is improving.. it is really frustrating. 

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Kevin @Ryan @Michelle  Any update here please?  Its been 3 months and issue is not solved. Seems no one is looking at it.  In this pandemic I am working from hom and if I don't get good service than there is no point of using ID service. 

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Michelle  Without fixing mast issue how can you expect issue is solved?  Did you check mast issue is fixed or not?  There is no change in signals at home. Its still poor network.

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Ryan  There is no change in quality of signal when I select network manual (3G and 4G).  Recently I have experience very srtange issue.. my calles were disconnected exactly after 2.34 sec .. not sure it is related issue or not but I face this issue for 2 days.

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Michelle  I am having this issue when I am at home. This is the same situation for last 2 months. Shall I expect it as permanent congestion? If not who will fix it and by when?

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Michelle  Its been 2 months and situation is like this only.  Shall I expect it as permanent congestion? If not who will fix this and by when?  End user does not bother about this congestion, we expect good quality and signal strength. 

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Kevin Post code - HA14QJIt is like this since beginning. Wifi is enabled on my phone and I do use it.If I change network to 2G/3G then it slightly improves but not great. When I select 4G it is poor. 

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

@Kevin  Post code - HA14QJ It is like this since beginning. Wifi is enabled on my phone and I do use it.

36
Will
iD Mobile Employee
2 years ago
Niyat Mehta
Newbie
Niyat MehtaNewbie
asked in Coverage & Network

Poor network coverage at home

 I have recently joined ID but since then I am getting very poor coverage at home. Signal strength is only one bar and very rarely it goes to double bar.    Is this the quality of coverage I should expect going forward? If so I will be forced ro choose other network. 

36
Will
iD Mobile Employee
2 years ago
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