Replies posted by Ryan97

6 Replies

A
Anonymous
asked in Community Archive

Error in Delivery Address

@BenjaminFoster Thanks, and will do. Hope you get some resolution for your issue as well.

8
Ryan97
Newbie
3 years ago
A
Anonymous
asked in Community Archive

Error in Delivery Address

@BenjaminFoster their live chat is useless. Tried contacting them multiple times but not getting an actual explanation as to what's happening, 13 days later and still no phone.

8
Ryan97
Newbie
3 years ago
A
Anonymous
asked in Community Archive

Error in Delivery Address

@BenjaminFoster Mine must be a completely different issue then. I upgraded through the app so I'm guessing they had all my details already but somewhere along the line my address was changed without my knowledge or consent.

8
Ryan97
Newbie
3 years ago
A
Anonymous
asked in Community Archive

Error in Delivery Address

@BenjaminFoster I am also having this same issue. Upgraded on the 13th via the app but somehow my delivery address was changed without me knowing. Live chat offers very little help as well unfortunately and you can't even phone them.

8
Ryan97
Newbie
3 years ago
ewanator
ewanator
asked in Delivery & Returns

billing address different to shipping address

@Ryan I've had a similar issue, my delivery address was changed and bill cap was increased after I upgraded but I haven't changed anything. So now I'm stuck with a sim with no phone. Please contact me

5
Mohammed
iD Mobile Employee
2 years ago
T
Civilian
Tracy TCivilian
asked in Community Archive

order details

@Kevin i upgraded via the ID app on the 13th Nov, received an order complete email but haven't received my phone. Tried to contact live chat multiple times to no avail. Can someone please get in touch with me about this? 

3
Michelle
iD Mobile Employee
3 years ago
Terms & Conditions
Why iD Mobile?